What types of design services do you offer?
We provide a wide range of design services, including social media posts, flyers, brochures, annual reports, packaging design, business cards, letterheads, and more.
What plans do you offer, and what’s included in each?
We offer Lite, Pro, and Premium plans. The Lite Plan covers basic design needs, the Pro Plan includes logo uplifts and brand guidelines, and the Premium Plan offers full branding, logo design, and web development.
What is the turnaround time for each plan?
The Lite Plan has an 84-hour turnaround, the Pro Plan offers a 72-hour turnaround, and the Premium Plan delivers within 48 hours.
Can I submit multiple design requests at once?
Yes, but the number of active requests depends on your plan. The Lite and Pro Plans allow one active request at a time, while the Premium Plan allows up to two active requests.
Are revisions included in the plans?
Yes, unlimited revisions are included in all plans to ensure your satisfaction with the final design.
How do I submit a design request?
Log in to your account, fill out the design request form, and upload any necessary files or brand assets.
Can I request custom illustrations?
Custom illustrations are included in the Premium Plan and available as an add-on for other plans.
Is logo design included in every plan?
Full logo design is included in the Premium Plan, while the Pro Plan includes logo uplifts. The Lite Plan does not include logo design.
Do you offer web design and development?
Yes, web design and development are included in the Premium Plan.
How do I provide text and copy for my design?
Include your content by linking to a Google Doc or typing it directly into the request form.
What types of file formats will I receive?
We provide final files in formats such as PNG, JPEG, PDF, and source files like AI or PSD as needed.
How does communication with the design team work?
You can communicate with the design team through our platform, which consolidates updates and feedback.
Can I use my own brand assets in my designs?
Yes, clients are encouraged to upload logos, brand guidelines, and other assets to maintain brand consistency.
Do you support multiple brands in one account?
Yes, Pro and Premium Plans support multiple brands. The Lite Plan is ideal for single-brand needs.
What is included in the brand guidelines?
Brand guidelines include your logo, color palette, typography, and basic design usage rules, available in the Pro and Premium Plans.
Can I pause or cancel my subscription at any time?
Yes, you can pause or cancel your subscription anytime without penalties.
Is there a limit to how many design requests I can submit?
No, all plans offer unlimited design requests, but the number of active requests varies by plan.
How do I get started with Design Click?
Choose your plan, create an account, and start submitting your design requests through our platform.
What if I’m not satisfied with the design?
Unlimited revisions are included to ensure you’re satisfied with the final outcome.
What support options are available for each plan?
Standard support is available for all plans, while Pro and Premium Plans offer priority support and access to a dedicated project manager.
Do you offer strategic design consultations?
Yes, monthly strategic meetings are included in the Premium Plan for design planning and review.
What types of businesses use Design Click?
We work with startups, entrepreneurs, e-commerce brands, design and marketing teams, and more.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time through your account dashboard.
What is the process for requesting a revision?
Request revisions directly through the platform, specifying changes or adjustments needed.
Do you provide design samples or mockups?
Yes, we can provide design mockups if requested, especially in the Premium Plan.
How are files and data stored?
All files and data are securely stored within our platform, ensuring your assets are protected.
What payment methods do you accept?
We accept major credit cards and other standard online payment methods through our secure payment portal.
Can I request print-specific designs?
Yes, we support print designs such as brochures, flyers, business cards, and annual reports.
What if I need urgent or rush designs?
The Premium Plan offers the fastest turnaround at 48 hours. For urgent needs, contact us for potential expedited options.
Do you offer refunds?
Refunds are handled on a case-by-case basis. Contact support for details if needed.
Can I use Design Click for seasonal campaigns?
Absolutely! Our service is flexible to accommodate seasonal campaigns, promotions, and events.
How many revisions can I request?
You can request unlimited revisions to make sure your design meets your expectations.
What if my design needs change mid-project?
Contact your project manager (Pro and Premium Plans) to discuss changes and update the project scope.
How do I submit a custom request not listed in the options?
Select "Other" in the request form and provide details. Pro and Premium users can request logo and web design this way.
What type of design can I request?
A comprehensive list of potential design requests that clients can make through Design Click:
Branding and Identity:
Logo Design
Business Card Design
Letterhead Design
Brand Style Guide
Brand Identity Design
Brand Guidelines
Icon Design
Social Media Profile Images
Marketing Materials:
Brochure Design
Flyer Design
Poster Design
Banner Design (print and digital)
Trade Show Booth Graphics
Presentation Decks (PowerPoint/Google Slides)
Catalog Design
Event Invitation Design
Coupon Design
Promotional Materials (stickers, badges, etc.)
T-shirt/Apparel Design
Website and Digital Graphics:
Website Banner Design
Website Graphics (buttons, icons, etc.)
Landing Page Design
Website Mockups (Webflow/Wix)
Blog Post Graphics
Email Newsletter Design
Infographic Design
Website Ads (Google Ads, display banners)
UI/UX Design (Web Apps, Mobile Apps)
Wireframe Design
Social Media Graphics:
Instagram Posts and Stories
Facebook Posts and Ads
LinkedIn Banners and Graphics
Twitter Headers and Posts
YouTube Channel Art and Thumbnails
Pinterest Graphics
TikTok Cover Art
Print and Packaging:
Product Packaging Design
Book Cover Design
Magazine Layout Design
Menu Design (for restaurants, cafes, etc.)
Sticker Design
Label Design
Envelope Design
Invitation Cards (weddings, events)
CD/DVD Case Design
Advertising and Promotions:
Facebook/Instagram Ads
Google Display Ads
Print Ads (magazine, newspaper)
Billboard Design
Signage Design
Vehicle Wrap Design
E-Commerce and Product Design:
E-commerce Product Image Editing
Amazon/Etsy Product Graphics
Shopify Store Graphics
Sales Funnel Graphics
Miscellaneous Design:
Mockup Design (apparel, packaging, etc.)
Custom Illustration
Animated Graphics (GIFs, etc.)
Presentation Templates
Booklet Design
Design Click offers reliable, round-the-clock design services to keep your projects moving smoothly. Trust us to be your go-to partner for all your creative needs.